This page holds the requests with statuses stopped, complete and shelved.
Depending on the permission, user may or may not see this page.
To perform any action, user must select one or multiple requests.
Actions will be displayed depending on the permission, the situation and the status of the selected request.
Delete request:
The request is deleted from the request list and removed from the database. No history is recorded. User can delete a request at any time, if they have the permission to, regardless of its status and situation.
Reopen request:
This action is performed on requests with Statusclosed and Situationcomplete. Once reopened, the request moves from this page to My Requests page. The request Status changes to its previous one before closing it, depending on the workflow, and its Situation changes to Active. When the user clicks on Reopen, a justification must be entered before performing the action.
Archive request:
This action can be performed on any request in this list. The Status and Situation do not change. The Archived becomes TRUE. A confirmation message appears for the user to approve the action before archiving.
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