Crystal Track

User Guide

(PDF)  /  (HTML)

Project Overview

CRYSTALTRACK is a Performance Improvement tool which can provide decision-makers with the information they need about their projects at different levels. Specific KPIs (Key Performance Indicators) as productivity, profitability, fulfillment of commitments. CRYSTALTRACK can also provide middle managers with the consolidated information about different requests, projects, and portfolio of projects under their responsibility.

Why Us

Performance Management is based on KPIs (Key Performance Indicators) to be collected for the whole activity of the Enterprises. The top and the middle management need to have, in real time and in accurate and user-friendly way, all KPIs to be analyzed in order to take relevant decisions. CRYSTALTRACK helps Enterprise to define, collect and publish such KPIs.

CRYSTALTRACK MODULES

Planning and Tracking

Offers a solution for Planning, Monitoring and Control of Projects and Portfolios of Projects.

Communication Management

Allows the management of the lifecycle of all communications between users in Crystaltrack.

Requests Management

Allows the management of the lifecycle of all categories of requests from the creation till the closing with an accurate monitoring of the flow of each request.

Attendance Management

The attendance management allows the user to log and monitor different attendance events to employees. It also supports the monitoring of annual leaves.

Reporting

Allows the settings of dynamic reporting for all modules: User-Defined Queries, User-Defined Reports, User-Defined PDF Reports, Dynamic KPIs and Dashboards

 

SETTINGS MODULES

Global Settings

Allows the management of common settings defined in CrystalTrack: Calendars, Countries, Calendar Systems, Time Zones, Metadata, and Databases Management.

Common Data Settings

Allows the settings of master data as: Company, Users, Customers, Restaurants, Suppliers, Contracts and Permissions based on roles.