Crystal Track

User Guide

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Project Overview

CRYSTALTRACK is a Performance Improvement tool which can provide decision-makers with the information they need about their projects at different levels. Specific KPIs (Key Performance Indicators) as productivity, profitability, fulfillment of commitments. CRYSTALTRACK can also provide middle managers with the consolidated information about different requests, projects, and portfolio of projects under their responsibility.

Why Us

Performance Management is based on KPIs (Key Performance Indicators) to be collected for the whole activity of the Enterprises. The top and the middle management need to have, in real time and in accurate and user-friendly way, all KPIs to be analyzed in order to take relevant decisions. CRYSTALTRACK helps Enterprise to define, collect and publish such KPIs.

CRYSTALTRACK MODULES

Requests Management

Allows the management of the lifecycle of all categories of requests from the creation till the closing with an accurate monitoring of the flow of each request.

Planning and Tracking

Offers a solution for Planning, Monitoring and Control of Projects and Portfolios of Projects.

Attendance Management

The attendance management allows the user to log and monitor different attendance events to employees. It also supports the monitoring of annual leaves.

SETTINGS MODULES

Multi-Companies Settings

Allows the management of common settings for all companies defined in CrystalTrack: Calendars, Countries, Calendar Systems, Time Zones, Metadata, and Databases Management.

Company Settings

Allows the settings of master data as: Company, Users, Customers, Restaurants, Suppliers, Contracts and Permissions based on roles.

Reporting

User-Defined Queries and Reports

Allows the settings of dynamic reporting for all modules.